Visitor
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1 Message
Service was canceled twice but still receiving new bills and I am being told my payment is late now
I saw this issue posted a few time and the response is always to direct message. But it seems direct messaging is not there until I post one time, So i am posting my problem so i can direct message in hopes of getting a solution.
XfinityFrank
Official Employee
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1.3K Messages
1 day ago
Hi there, @user_w7tiho! Thanks for reaching out to us here on the Community Forum. We can help with this issue and will check private messages. However, please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. It just helps other members of the community with similar issues to find the answers they need when posted publicly. Thanks.
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