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1 Message

10/01/2026 1:02 PM

Sequium Debt

I am trying to resolve an outstanding balance currently with Sequium. I would like Xfinity to recall this debt so I can pay Xfinity directly, and have Sequium remove the entry from my credit report

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Official Employee

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3.2K Messages

21 days ago

@user_mp5sbw Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

Once a payment is made and the balance is brought to zero, the account will be updated accordingly. If a collection agency is involved, they will also receive updated information regarding the status of the debt. Reporting timelines can vary depending on the agency and credit bureaus.

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