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user_f06bca
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Wednesday, December 7th, 2022 10:14 PM

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Scam in live chat

I think the live chat option was hacked can someone check that my last chat was from xfinity or not? 

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Updated 

2 years ago

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CCShaina

Problem Solver

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393 Messages

2 years ago

Hello @user_f06bca and thank you for bringing your concern regarding our Xfinity Live Chat experience to our attention here at the Community Forums. Was there something in particular about your last chat with our team that was an issue?

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user_593967

Visitor

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1 Message

2 years ago

Scams sent by live chat? Why is Xfinity going downhill so fast?

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XfinityJeniece

Official Employee

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3K Messages

Hey there, thanks for reaching out here on Xfinity Forums! We would be happy to help you with your Xfinity account. We take account security very seriously. You have reached the right place. 

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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