Visitor
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8 Messages
Rising Costs
My bill has gone up $30 since December and I'm almost priced out of the service. I tried the change plan button on my account but nothing is being offered but a phone number to call. Would someone be able to look at my account and see if there's anything that can be done?
Accepted Solution
XfinityMary
Official Employee
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271 Messages
2 years ago
Hi there @redberry! I appreciate you letting us know about your plan and billing concerns. We know how important it is to get a plan that is within budget. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat session.
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