redberry's profile

Visitor

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8 Messages

Wednesday, March 16th, 2022 9:03 PM

Closed

Rising Costs

My bill has gone up $30 since December and I'm almost priced out of the service.  I tried the change plan button on my account but nothing is being offered but a phone number to call.  Would someone be able to look at my account and see if there's anything that can be done?

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Accepted Solution

Official Employee

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271 Messages

2 years ago

Hi there @redberry! I appreciate you letting us know about your plan and billing concerns. We know how important it is to get a plan that is within budget. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat session.

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