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3 Messages
Tuesday, May 6th, 2025 7:28 PM
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I am looking for a direct phone number for the retention department.
Responses
Official Employee
2.6K Messages
9 days ago
Doytchev
Hi there! We do not have a direct phone number to our retention department as you would need to follow the prompts via our 1-800-COMCAST phone number.
Are you looking to cancel service or change your plan?
1.5K Messages
@Doytchev My team is glad to have found you a new promotion to help lower your bill. The Xfinity team is always here for you. Take care, and have a good day.
XfinityAirelle
Official Employee
•
2.6K Messages
9 days ago
Hi there! We do not have a direct phone number to our retention department as you would need to follow the prompts via our 1-800-COMCAST phone number.
Are you looking to cancel service or change your plan?
2
0
XfinityShawn
Official Employee
•
1.5K Messages
9 days ago
@Doytchev My team is glad to have found you a new promotion to help lower your bill. The Xfinity team is always here for you. Take care, and have a good day.
0
0