Visitor
•
2 Messages
Restricted Section
My billing information is inaccessible to me because the app is misidentifying me as a a secondary user even though I'm the only user on the account.
Visitor
•
2 Messages
My billing information is inaccessible to me because the app is misidentifying me as a a secondary user even though I'm the only user on the account.
EG
Expert
•
118.4K Messages
2 hours ago
The concern is not "Home Networking" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAirelle
Official Employee
•
3.3K Messages
2 hours ago
@user_3emnm2
Hi there! We are sorry to hear you are having trouble signing in. Do you happen to have another username that could be listed as the primary user?
2
0