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user_kiiwo6
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1 Message

Saturday, August 31st, 2024

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Restricted section

Hi everyone,

I just moved in and plug in the Internet modem.

Can t activate it and been asked to make a payment but no outstanding balance.

Ended up on a page with "restricted section"

Any help would be welcome

Thanks

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1 year ago

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XfinityAirelle

Official Employee

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2.9K Messages

1 year ago

 

user_kiiwo6 Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 

 

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