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user_34or2m
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Friday, June 13th, 2025 10:58 PM

Restore Service

My name is a [Edit: Personal Information],,I  am trying to restore Service, I would like to know if I pay my balance will my service be restored today 

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2 days ago

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user_34or2m

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2 Messages

2 days ago

Waiting for response 

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XfinityJanelle

Official Employee

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1.6K Messages

Hey @user_34or2m , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your balance on the account. I would be more than happy to offer my assistance looking into this further for you. If the balance due is paid then service would be restored. It would need to be the full amount of the past due balance in order to have the services turn back on. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 days ago

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EG

Expert

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111K Messages

2 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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