Hey there, @user_p42x9f, thanks for reaching out through Xfinity Forums regarding your billing statements. We would be happy to help with getting changes made to your account. Are you wanting to transfer the account into their name or add it in addition to your name on the bill?
We can help with making that change, @user_p42x9f. If you can please send us a Direct Message with your full name and your full address.
How to Send Us a Direct Message:
Click “Sign In” if necessary.
Click the “Direct Messaging” icon.
Click the “Start new conversation” (pencil and paper) icon.
In the “To:” line, type “Xfinity Support.”
As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
An “Xfinity Support” graphic will replace the “To:” line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeniece
Official Employee
•
4.2K Messages
1 hour ago
Hey there, @user_p42x9f, thanks for reaching out through Xfinity Forums regarding your billing statements. We would be happy to help with getting changes made to your account. Are you wanting to transfer the account into their name or add it in addition to your name on the bill?
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