Request for written confirmation of my existing Internet plan

A representative confirmed my existing Internet plan and its five-year price guarantee in chat, but I have not received an email documenting the terms.

Please help retrieve a copy of my existing service order or send a new written confirmation to the email address registered on my account, including the monthly rate, price-guarantee dates, applicable conditions and adjustments. This is a documentation request only, not a request for a new order or any service changes. I can provide any necessary account verification privately when requested by an official employee.