1 Message

Wednesday, November 29th, 2023 12:34 AM

Closed

Renewal Contract

I need help contacting a regional manager for my billing issues to be resolved.

Oldest First
Selected Oldest First

Official Employee

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3K Messages

2 years ago

Thank you so much for using our Forums @user_wxvswm to contact our Xfinity Support Team. We are happy to work with you and help address your billing concerns. To get started can you send us a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

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