S

Visitor

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6 Messages

Tuesday, May 28th, 2024 3:06 PM

Remove Unlimited Data for Two Months

I currently have unlimited data for my home internet. In June and July, I do not expect to go over the limit. I want to pay for unlimited data for May, but I do not want to pay for June and July. I will probably add it back in August. Would you please guide me on completing this request? Thank you.

Accepted Solution

Official Employee

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724 Messages

17 days ago

Hi there, @schwisky! Thanks for reaching out here on the community forum! We can assist with removing the Unlimited Data service! Go ahead and send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started. Thanks! 

Expert

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104.1K Messages

17 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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925 Messages

17 days ago

We've enjoyed working with you today, and we're happy we were able to help. 

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