Visitor

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6 Messages

Monday, August 4th, 2025

Regional sports fee Chicago

I renewed my contract July 1st. Have email confirmation that the regional sports fee will only be $10.25 a month. I have popular tv.

Just got new bill 8/3 and it’s still over $20 for regional sports fee.

Popular tv which I have does not carry Chicago sports network.  Only ultimate does. 

also talked to 5 people about the autopay discount disappearing and everyone tells me that’s wrong and should be fixed and it never is. 

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Official Employee

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2.3K Messages

5 hours ago

 

user_y1nz3k Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into this further. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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Visitor

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6 Messages

@XfinityBenjaminM​ don’t see any icon to direct message.  

Official Employee

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2.3K Messages

 

user_y1nz3k You may have to go into your Forums profile and make sure you have Direct Messaging enabled.

 

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