Visitor
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1 Message
Refund issue
They have messed up on my account and I have spoken with 8 different people and they all tell me my refund is coming
Visitor
•
1 Message
They have messed up on my account and I have spoken with 8 different people and they all tell me my refund is coming
XfinityDemitrius
Official Employee
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2.1K Messages
2 days ago
Hey @user_zfd5uk, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to look into the Xfinity account and billing. Could you please provide some additional details pertaining to the refund?
Did you recently discontinue services? Was there some recent account changes made? Did the account go through a transfer of service? Please provide as much detail so we can best assist. We hope to hear from you soon.
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