Contributor
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29 Messages
Refund for sports channel due to Covid 19
I got an email a few weeks ago that I would be eligible for a refund/adjustment to my bill due to Sports channel and Covid. Just got my bill online and there is no credit. When I ask the Virtual assistant it just says there isn't one.? Help appreciated. Thx.
Accepted Solution
CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@MY1021
Apologies for any confusion. Looking at your statement dated 10/26 I can see the courtesy adjustment listed on 10/2 under the credits section. It's listed as Courtesy Sports - Adjustment.
You can view the statements anytime online via My Account.
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
What exactly is your plan and what sports add-ons do you have? Maybe there is no regional sports network refund to Xfinity for them to pass on to you in your area.
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SportsCredit.jpg
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MY1021
Contributor
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29 Messages
5 years ago
Thanks for reply. Did find a thread after I posted that there were a lot of variables associated with refund. Whatever!
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MY1021
Contributor
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29 Messages
5 years ago
I appreciate it
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