Received Email For Installation Fee...Modem Has Been Installed
My internet was down yesterday. So I called to have someone troubleshoot. After no luck fixing it over the phone, they scheduled someone to come out to me. They won't be able to come for 2 days (I work from home so this is terribly inconvenient) but I received an email saying that I would be charged $100 for an installation fee which would be added to next months bill. This is very clearly not right, how do I fix this?