Regular Visitor
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2 Messages
Re: Payment Arrangement
Is there any help available? I was out of work and have just restarted. My balance is too high and making it difficult to manage. Please help.
Regular Visitor
•
2 Messages
Is there any help available? I was out of work and have just restarted. My balance is too high and making it difficult to manage. Please help.
Responses
Accepted Solution
CCTeds
Official Employee
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18.9K Messages
7 m ago
@wkharal
Your account is showing with a payment arrangement scheduled for 12/6/2020.
As a courtesy, we have credited back any late charges and reactivation charges incurred over the past months plus an additional credit for your loyalty. I hope that helps.
Thanks for your patience and hang in there.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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wkharal
Regular Visitor
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2 Messages
7 m ago
Thank you so much. It helps a lot.
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