Hi there, @user_ozwyk6! Thanks for reaching out to us here on the Community Forum! To get an agent, if the prompts are not able to answer your question or address your issue, it should route you to a live agent if necessary. To be sure you have the right one, here is the chat link : https://www.xfinity.com/chat/ We can also work on most any issue here on the forum. What were you chatting in about?
Why don't you get real people to work in your service department like it shows on your TV commercials? You are just lying to the public you have nothing like what it shows on your TV commercial
Hi there @user_2bqvbl, thank you so much for reaching out to Comcast today here on our Forums page. We are a real specialist that work here on our Forums' page to provide assistance to customers. How can we help you today?
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XfinityFrank
Official Employee
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1.3K Messages
4 months ago
Hi there, @user_ozwyk6! Thanks for reaching out to us here on the Community Forum! To get an agent, if the prompts are not able to answer your question or address your issue, it should route you to a live agent if necessary. To be sure you have the right one, here is the chat link : https://www.xfinity.com/chat/ We can also work on most any issue here on the forum. What were you chatting in about?
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user_2bqvbl
2 Messages
4 months ago
How do I get in contact with a real agent as in a human being?
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user_2bqvbl
2 Messages
4 months ago
Why don't you get real people to work in your service department like it shows on your TV commercials? You are just lying to the public you have nothing like what it shows on your TV commercial
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