Regular Visitor
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11 Messages
Promotion Ending. Need to Look for Discounts/Change Package
Hello, I received notice that my promotion is ending in February. I tried to look at changing my plan online through my account, but I kept receiving an error message. Are there any plans/discounts that you can offer me to offset losing the promotional discounts. Thank you.
XfinityFrank
Official Employee
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1.9K Messages
2 hours ago
Hi there, @jengen! Thanks for reaching out to us here on the Community Forum. We can certainly check to see if you're eligible for any current promotions. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.
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