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user_v5nkl6
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Visitor

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3 Messages

Monday, June 15th, 2026 7:37 PM

Please Send My Final Bill Showing The Full Amounts Owed For My Devices [Edited]

Hello,

I have been trying for months to get a final bill, if not received by 6/17 At&twill not pay off my devices. This entire process has beena hostage situation please help!!

[Title Edited: All Caps]

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7 hours ago

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XfinityAbel

Official Employee

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329 Messages

7 hours ago

@user_v5nkl6 thanks for taking the time to post on our Xfinity Community Forums page. The fastest way to access your statements is using the Xfinity app or our website at Xfinity.com. Here is a link for information on how to View and pay your bill using the Xfinity app and How to view your Xfinity bill online. Let me know if that helps.

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user_v5nkl6

Visitor

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3 Messages

If that worked I'd have a bill already. They are continuing to charge me monthly although I have ported all my accounts out. I want a final bill!!! Is the person who helped the other guy available?

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7 hours ago

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XfinityAbel

Official Employee

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329 Messages

@user_v5nkl6 sorry the see that option did not work for you. I'd be happy to do everything I can to help to get your final bill. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
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