1 Message
Phone number for support.
I'm done dealing with your chat support system who can only provide tickets for a 48-hour response time. I have been charged for services without having a working internet. Do you have a phone number for support?
1 Message
I'm done dealing with your chat support system who can only provide tickets for a 48-hour response time. I have been charged for services without having a working internet. Do you have a phone number for support?
EG
Expert
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110K Messages
11 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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1.3K Messages
11 months ago
Hi there, @user_hc116j! Thanks for reaching out here on the community forum, and sorry to hear you've been having a hard time getting assistance. If you prefer to call in, our support number is 1800XFINITY. We can also help out here if you wish! Please feel free to send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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