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1 Message

09/07/2026 5:22 PM

phone message from Comcast

I keep getting phone call from someone claiming to be from Comcast, stating I have not paid my bill.

Is it true you never call asking for payment?

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Official Employee

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1.2K Messages

7 hours ago

Greetings @user_knicd8, and thank you for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the calls you are getting about your account, but you have come to the right place for assistance with this. We do not typically call customers about their accounts, so this is most likely a scam. If you check your account on the Xfinity app, you should be able to see if you are past due.

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