Visitor
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1 Message
Pending payment
So i havent paid my bill since last year i just paid it today I was on comcast essentials it said confirmed payment but i also see that The payment pending right now does anybody know how long i got to wait to have my internet service running Again in my house
CCNicolas
Retired Employee
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1.1K Messages
4 years ago
Hey @user_58f701, thank you for reaching out to Xfinity Support on our Forums. We appreciate you making a payment and I can certainly help get the service back on. Typically, it can take up to 24 hours for the payment to completely process and turn the service back on automatically. SO I can help get it back online, can you send us a direct message?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct messaging" icon near the top right of the page
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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