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Wednesday, June 28th, 2023

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Peacock

Xfinity please help me understand why you are charging me for Peacock? This is a channel you own and I'm paying $300 +. At this point it's cheaper for me to just get the streaming channels for what I actually watch if you're going to charge me extra for a streaming channel you own! Even HBO give HBOmax free as part of their package. This is freaking ridiculous! And naw, I'll change internet providers as well since you charge the same amount just for Internet. About to say ✌🏽

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Official Solution

Retired Employee

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5.9K Messages

2 years ago

@user_473afd 

Welcome to the Xfinity Forum and thank you for posting your question here. NBCUniversal included Peacock Premium at no additional cost to customers with Xfinity services, and that offer is concluding. This is why certain customers will now be required to pay for Peacock Premium. However, depending on your level of service, you may be eligible for a new offer. For additional information on those available offers and additional Peacock Premium frequently asked questions, please see here: https://www.xfinity.com/support/articles/peacock-subscription-faqs

Please let us know if you have any other questions or need anything else. 

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