poppanish's profile

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1 Message

Thu, Jan 7, 2021 8:00 PM

Payments

I mailed a check on DEC 17, 2020..Comcast has failed to process it yet? I called last night and she said...xfinity was backed up and it would take a few more days...Tonight, I see a late fee and decided to pay w/ debit card...what the heck...Xfinity is going down hill fast

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CCTeds

Official Employee

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18.9K Messages

5 m ago

@poppanish  Apologies for the issue and the experience that you described above. 

 

We have credited your acccount for the late fee. Apologies again. Thanks for your patience. 

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