Visitor
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3 Messages
Payment
I canceled my service on the 28th of last month and they still haven’t fully disconnected the service and are now adding a late fee to my account. When should I expect this to update ?
Visitor
•
3 Messages
I canceled my service on the 28th of last month and they still haven’t fully disconnected the service and are now adding a late fee to my account. When should I expect this to update ?
XfinityJeniece
Official Employee
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4.3K Messages
23 hours ago
Hey there, @user_borx4b, thanks for reaching out through the Xfinity Forums regarding your disconnect. We would be happy to help you with your billing details. Have you received any emails regarding the pending disconnect?
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EG
Expert
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120.7K Messages
23 hours ago
Concern moved here to the Billing help section.
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