Payment

I received an email from Xfinity stating they received my cancellation request the 29th. It’s been close to 10 days and I’m still receiving emails saying to pay my bill For this month and next month when I cancelled my service last month.

Thank you so much for letting us know! Service orders can remain pending depending on the account or other request factors. However, once completed, they will be done based on the requested date. This would also clear out any current month charges or service fees(like late fees)