Visitor

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1 Message

Monday, May 25th, 2026 9:10 PM

payment

I have just discontinued my Xfinity cable service but need to make payment

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Expert

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118.7K Messages

1 month ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.4K Messages

1 month ago

Hi there, @user_mumn5r. Thanks for reaching out to us here on the Community Forum. You can find a number of ways to make a payment listed here : https://www.xfinity.com/support/articles/pay-your-bill-echat, and here : https://www.xfinity.com/support/articles/pay-comcast-bill-online. Let me know if any of these work for you. 

Visitor

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3 Messages

i have not recieved a response

Official Employee

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2.4K Messages

Hi there, @user_b547d6. What is this in reference to? I am not seeing any posts from you previous to the two on this thread.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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3 Messages

14 hours ago

make changes to payment source etc

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