Visitor

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1 Message

10/22/2026 7:22 PM

Payment reversal

I’ve read this happened to plenty of other people too, my auto payment went through on the 8th then on the 21st I got an email saying it was reversed and just want to be able to access customer support :/ 

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Official Employee

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2.6K Messages

4 hours ago

Hello @user_8267ye, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Are you not able to access your online portal or Xfinity app? 

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