Skip to main content
user_w81fd9
1st Reply
1st Topic

Visitor

 • 

5 Messages

Thursday, May 14th, 2026 12:03 AM

Payment receipts

How can I download payment receipts for the last 2 months?
I need them to reimburse Internet expenses.

Question

 • 

Updated 

2 hours ago

4

1

0

Oldest First
Selected Oldest First
XfinityJeniece

Official Employee

 • 

4K Messages

3 hours ago

Hey there, @user_w81fd9, thanks for reaching out through Xfinity Forums regarding your billing details and getting those past statements. You can view your statement through our app or website. Here is a link with the steps, https://www.xfinity.com/support/articles/view-xfinity-billing-history. 

6

0

user_w81fd9

Visitor

 • 

5 Messages

They don't accept what you showing on the web site or in the app.
I need a pdf document or at least email confirmation which I did not receive for the last month.

Like

Reply

3 hours ago

0

XfinityJeniece

Official Employee

 • 

4K Messages

The steps I provided include how to download a PDF of your billing statement from the website, which will include the payment details for the account. Let us know if you have any additional questions! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 hours ago

0

user_w81fd9

Visitor

 • 

5 Messages

I know I can download billing statements, but I asked about payment receipts or confirmations, not about billing statements.
Can I get payment receipts somewhere?

Like

Reply

3 hours ago

0

XfinityJeniece

Official Employee

 • 

4K Messages

@user_w81fd9 Thanks for confirming! We would only have the billing statement PDFs available, which include the payments made to the account. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 hours ago

0

user_w81fd9

Visitor

 • 

5 Messages

Billing statements PDFs do not include payments made to the account.
Do I call customer service for this?

Like

Reply

2 hours ago

0

forum icon

New to the Community?

Start Here