Visitor

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1 Message

Tuesday, January 6th, 2026 7:53 AM

Payment plan extension

I recently had my credit card stolen so my payment plan is not going to go through is there a way to get the payment plan extended by a few days? 

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Official Employee

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2K Messages

1 day ago

Hey @user_bj17ur , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your payment plan. I would be more than happy to offer my assistance, all changes to the payment plan if they are able to be done would be via the app. If it does not allow you to make changes the payment plan will not allow for a extension. 

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