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1 Message
Sunday, April 5th, 2026 7:54 AM
Can't put my card on or bank account to pay for my things and been trying for the last week.
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Official Employee
2.3K Messages
7 hours ago
@user_8h26le You're in the right place for help.
Can you tell us more about what's going on when you try to enter your payment details?
Are you getting any error messages or error codes?
I have a link that walks you through adding a payment as well as updating your bank details.
Here's that link https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
(edited)
XfinityKei
Official Employee
•
2.3K Messages
7 hours ago
@user_8h26le You're in the right place for help.
Can you tell us more about what's going on when you try to enter your payment details?
Are you getting any error messages or error codes?
I have a link that walks you through adding a payment as well as updating your bank details.
Here's that link https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
(edited)
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