1 Message
Payment inquiry
I’ve been behind in payments since last month and had to make up on account of me not working that many hours lately. I made a payment of 200 dollars today for this month, but I want to know if there is a grace period for the remaining balance or does it get charged towards next month’s bill?
XfinityJanelle
Official Employee
•
1.5K Messages
1 month ago
Hey @user_lniy86 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your bill. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0