Payment Extension

Hi I’m wondering if there’s is anyway I could get a payment extension or pause the internet for a week but if you can preferably an extension if possible because my little brother still needs it for school

Responses

Accepted Solution

CCTeds

Official Employee

•

18.9K Messages

6 m ago

@Maudit

Here is some info on scheduling a payment or making a payment arrangement:

https://www.xfinity.com/support/articles/schedule-payment

Log into xfinity.com/myaccount
Select Billing, then Bill and Payment Settings
Click on Schedule a Payment
Then go to Payment Date and choose a new due date

If you need more help, you can chat with the Xfinity Assistant. Or, report an issue online if you believe your payment was misapplied (or is missing).

As a courtesy, we have applied a small credit on your account for your loyalty. I hope that helps in making the overall balance due by 12/26/2020 more manageable.

That credit will post overnight and will be available to view in My Account.

Thanks for your patience and hang in there.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution. tick

0

Billing

Maudit

Payment Extension

Responses

CCTeds

New to the Community?