Visitor
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1 Message
Payment Declined Error Message
We cannot pay for our service through any means and are met with an error message when trying to do so. Trying to speak to a
live agent is impossible it seems and we are contemplating getting a new service provider.
XfinityFrank
Official Employee
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1.3K Messages
1 day ago
Hi there, @303STHILLNJ! Thanks for reaching out to us here on the Community Forum and sorry to hear you're running into trouble with making a payment. We would be happy to help in any way we can! Could you tell us if there is any specific details in the error along with "payment declined" and let us know what methods you've tried? In case you need them, there are details and directions to pay online here : https://www.xfinity.com/support/articles/pay-comcast-bill-online and via the XFINITY App, here : https://www.xfinity.com/support/articles/xfinity-app-bill-pay
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