1 Message
Payment arrangement
I had a payment arrangement and I woke up to my services disconnected. Like why give us a payment arrangement and I services still get cut off
1 Message
I had a payment arrangement and I woke up to my services disconnected. Like why give us a payment arrangement and I services still get cut off
XfinityFrank
Official Employee
•
1.3K Messages
3 months ago
Hi there, @user_jwazvz! Thanks for reaching out to us here on the Community Forum! That should definitely not happen if the payment arrangement fits the appropriate parameters. We would be happy to check out the arrangement and see what happened for you! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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