Devil5711 Hello there! Thanks for using our Forums to contact us and we are sorry to hear about the issues with your services being cut off. Our team is here to look into the recent arrangment and to see how we can help. To get started can you send us a DM with your name and address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I set up a payment arrangement was forced into using the automated system during business hours. I set it up for a later date and it took it immediately. Comcast offered no way to rectify the issue with their system.
XfinityJorge
Official Employee
•
2.1K Messages
4 months ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_nmfohp
7 Messages
4 months ago
I set up a payment arrangement was forced into using the automated system during business hours. I set it up for a later date and it took it immediately. Comcast offered no way to rectify the issue with their system.
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0