Payment Arrangement

@Jmatney 

Apologies for the issue and the experience that you described above. Your account is showing as not eligible for a payment arrangement.

As a courtesy, I have credited back any late charges, reactivation fees and convenience fees incurred on the account over the past 24 months. I hope that helps in making the overall balance due by 12/8/2020 more manageable.

Those credits will post overnight and will be available to view in My Account.

Thanks for your patience and hang in there.

I could use the same courtesy, please! 

@skye1974 

Apologies for the issue and the experience that you described above. Your account is showing as not eligible for a payment arrangement.

As a courtesy, I have credited back any late charges and reactivation fees incurred over the recent

months. I hope that helps in making the overall balance due by 12/7/2020 more manageable. 

Those credits will post overnight and will be available to view in My Account. 

Thanks for your patience and hang in there.

Hi, Jmatney. Thanks for posting here for support! We can definitely see what we can do to help you set up a payment arrangement. We know things are difficult at this time. Please send me a PM with your first and last name, we will continue from there. Talk soon!