Mon, Dec 7, 2020 1:00 PM
6 m ago
Here is some info on scheduling a payment or making a payment arrangement:
Your account is showing as eligible for a payment arrangement:
If you need more help, you can chat with the Xfinity Assistant. Or, report an issue online if you believe your payment was misapplied (or is missing).
As a courtesy, I have credited back any late charges incurred over the past months plus an additional credit for your loyalty. I hope that helps in making the balance due more manageable.
Thanks for your patience and hang in there.