Payment arrangement wrong amount
We had a payment arrangement and we were charged the wrong amount. We were charged $488 and not the $165 payment we had arranged. We don't have enough to cover the $488. We have just enough to cover the $165. My husband has been in the hospital and is the sole provider of our family. I am deaf by birth and rely on lip reading and could no longer due my job due to mask requirements. I can not hear if I can not read lips. We are trying very hard to keep everything going and this is a huge set back. We would like to pay the $165 and get our services restored, please.