Kphilpott's profile

New Poster

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1 Message

Sat, Oct 24, 2020 6:00 PM

Paying too much for what I don't want

My bill is an outrageous $160 for TV, Voice, and Internet when I never wanted voice and don't need TV at all let alone all the channels I currently have. I cannot afford that much money for things I don't use and any time I've tried to talk to someone on the phone, they tell me they can't lower my bill. I'm ready to cancel and do something else I'm so upset. Is there anything that can be done to help me?

Responses

Official Employee

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2.4K Messages

8 m ago

Hi there, Kphilpott, 

 

We can look into new billing options available to your account. Our team is ready to help. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

Visitor

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2 Messages

14 d ago

I have the same problem and cannot get a living soul to talk to no matter how I try.  I am not needing any voice or voice equipment from you and do not need all the channels that come with my plan.  I am now paying over 200 dollars per month for watching a handful of channels and basic internet.  That is outrageous.  Please contact me so we can get this problem straightened out.  Thank you.

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