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user_0akfan
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Friday, August 30th, 2024 2:33 AM

Pay now bill

I have been trying for weeks to pay my Internet now bill and unpause my service service and I have the app I have been round and round with the assistant have any answers?

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3 months ago

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user_emr22d

1 Message

3 months ago

they paused my service with due bill of $70 and post dated a payment and still not able to chat with anyone

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XfinityAirelle

Official Employee

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2.1K Messages

 

user_emr22d Hi there! Our awesome digital care team would be happy to assist you woth your billng concern. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 months ago

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EG

Expert

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107.1K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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