Hey @user_qcf71r, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help walk you through the payment process. We are unable to process the payment for you on our end.
Are you using the Xfinity App or the online Xfinity web portal? We recommend reviewing these support pages that provide some great information on making a payment. You can also visit our Payment Portal by Clicking Here.
EG
Expert
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118.7K Messages
18 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.7K Messages
17 hours ago
Hey @user_qcf71r, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help walk you through the payment process. We are unable to process the payment for you on our end.
Are you using the Xfinity App or the online Xfinity web portal? We recommend reviewing these support pages that provide some great information on making a payment. You can also visit our Payment Portal by Clicking Here.
-> View and pay your bill using the Xfinity app
-> How to pay your Xfinity bill online
-> How to make a payment on your Xfinity account
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