Hey @user_qcf71r, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help walk you through the payment process. We are unable to process the payment for you on our end.
Are you using the Xfinity App or the online Xfinity web portal? We recommend reviewing these support pages that provide some great information on making a payment. You can also visit our Payment Portal by Clicking Here.
jr_rippleHello, are you also having issues paying your bill online?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@user_yybsj3 Our team can help. Can you tell us more about what's going on, so we may resolve this for you.
Are you seeing any error message or codes?
What happens when you try to pay your bill?
How are you trying to pay? Are you using the website https://www.xfinity.com/overview, The free Xfinity App or a different route?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
EG
Expert
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120.1K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.9K Messages
2 months ago
Hey @user_qcf71r, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help walk you through the payment process. We are unable to process the payment for you on our end.
Are you using the Xfinity App or the online Xfinity web portal? We recommend reviewing these support pages that provide some great information on making a payment. You can also visit our Payment Portal by Clicking Here.
-> View and pay your bill using the Xfinity app
-> How to pay your Xfinity bill online
-> How to make a payment on your Xfinity account
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user_yybsj3
Visitor
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1 Message
8 hours ago
I’m trying to pay my bill multiple times!! Need help
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