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dalesville12's profile
dalesville12

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Friday, January 30th, 2026 6:01 PM

Pay Mobile Bill

I just want to pay my mobil with my checking account. Can't use debit anymore. [Edited: All Caps]

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5 hours ago

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XfinityDena

Official Employee

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4K Messages

7 days ago

@dalesville12 Xfinity Mobile primarily requires a credit or debit card for payments of service.

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user_80716e

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5 Messages

change credit card payment

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10 hours ago

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user_80716e

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5 Messages

I wish to change the number and have not been able to do online

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9 hours ago

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user_80716e

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@XfinityDena​ 

can not do online

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9 hours ago

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XfinityJeniece

Official Employee

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3.7K Messages

We are unable to update payment information on our end for security purposes. You would need to complete the update online. What issue are you running into? Are you getting an error message?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 hours ago

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user_80716e

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5 Messages

10 hours ago

having problem doing online

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