Visitor
•
1 Message
Overcharged and attempted unauthorized attempts to access a payment
Xfinity has overcharged me for Internet service. They also have tried to take money from my account unauthorized. I have a 90 dollar charge for Internet service when I'm clearly on a 65 dollar plan. I am so over Xfinity and the illegal things they do. You can never get a supervisor NEVER. There's no corporate office phone number, no corporate customer service number just passed around and lied too. They won't correct my bill and they have already attached late fees and my bill wasn't due! No one is willing to resolve my issue!
XfinityDemitrius
Official Employee
•
2.5K Messages
12 hours ago
Hey @user_b9y52w, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to go over the Xfinity account and billing to provide a better understanding of the charges.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
0
0