New Poster
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4 Messages
outage
Had an outage on 3/4 work was being done put in a credit was told ineligible for it had to come back on 3/10 to finish the work and put in another credit for 3/10 and received same ineligible I think I should get a credit for both days
XfinityPeterH
Official Employee
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2.6K Messages
6 hours ago
@Larry1231 Looks like we are working with you in our DM's. We are set to follow up with you later today and will make sure everything has been resolved properly for you. :-)
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