I do not review a printed bill and I am not computer savvy so that’s why I spoke with a customer representative to double bill me in December and skip November bills so she said the only way she could do it was stop autopsy and I would turn it back on December first
Thanks for reaching out through Xfinity Forums regarding your bill. I would be happy to go over your billing details here on this platform. Are you still needing assistance with the bill?
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XfinityEricB
Official Employee
•
3.5K Messages
10 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" If necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person".
Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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