@user_to7zor Hello and thank you for reaching out via our Xfinity Community Forums. I see your direct message and will respond there with next steps to review your account.
I can't send a direct message, so I'm trying to make a post to see if it works
Before posting anything in a new forum, it's always a good idea to do some reading first, to find out how that forum works and what its rules are. Had you done so, you would have learned that sending a DMs is not possible until you have made your first post, and is against Forum rules unless you have been invited to send one.
Please see these Xfinity Community Forum / Community Center articles:
XfinityChristy
Official Employee
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2.7K Messages
4 hours ago
@user_to7zor Hello and thank you for reaching out via our Xfinity Community Forums. I see your direct message and will respond there with next steps to review your account.
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BruceW
Gold Problem Solver
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27.1K Messages
20 minutes ago
Before posting anything in a new forum, it's always a good idea to do some reading first, to find out how that forum works and what its rules are. Had you done so, you would have learned that sending a DMs is not possible until you have made your first post, and is against Forum rules unless you have been invited to send one.
Please see these Xfinity Community Forum / Community Center articles:
Searching the forum first is also a good idea. You may find the answer to your question without needing to post anything!
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