new contract

Hello @sdrfwerwerwere and thank you for your post. We are happy to help you with reviewing offers you qualify for. Please send us your full name and address in a Direct Message. Once we get your information verified we will see what plans fit your needs! 

(Full credit to @BruceW for this excellent explanation!) 

"Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.

@sdrfwerwerwere Thank you again for working with me today, I'm glad we were able to help find a new promotion that meets your household needs. We are always available on Xfinity Forums. Have a wonderful upcoming weekend, and a safe 4th of July holiday.